The current LendingClub website does not operate a text-message loan application or SMS marketing program. This guide explains what to check when a third-party provider asks for text-message consent.
Identify the sender
Know the legal company and the phone number or short code that will send messages. A marketing name alone may not identify the provider responsible for the program.
Separate service and marketing messages
Account alerts, verification messages and marketing promotions can be governed by different permissions. Read the provider’s consent language before agreeing.
Frequency and charges
Check expected message frequency and whether standard message or data rates from your carrier can apply.
Opt-out instructions
Use the opt-out method stated in the provider’s program terms. Common instructions may include replying STOP, but the provider’s own disclosure controls.
If a legitimate message program does not clearly explain how to get help or stop messages, ask the sender through its independently verified support channel before agreeing. Review lock-screen previews and who can access your phone, because account-related messages may be visible to someone using the device.
Suspicious texts
Do not send passwords, bank credentials or one-time codes in response to an unexpected text. Verify the provider through an independent source before using a link in a message.2
Further checks for this decision
For an unexpected text, avoid its links and report spam through your messaging app or 7726.1
If a suspicious text is followed by a call, remember that the displayed caller ID may be spoofed.3
Electronic-record consent describes document delivery and access; review its scope separately from a messaging program.4